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Terms and Conditions

TERMS & CONDITIONS
TERMS & CONDITIONS

TERMS AND CONDITIONS FOR

MILITARY OUTDOOR CLOTHING, INC.
1917 Stanford St.
Greenville, TX 75401 

Military Outdoor Clothing, Inc. attempts to be as accurate as possible in all descriptions, photography and any other materials on this site; however errors do happen on occasion. In addition, we sell surplus items that come and go. If there is a surplus item that you are interested in, please contact us by phone or email to see if the item is in stock before placing the order. We will answer our emails within 24 hours.

RETURNS, REFUNDS, AND LOSSES
Returns will be accepted no later than 21 days after the order has left our warehouse. New merchandise MUST be returned in NEW condition with all tags still attached. If there is any alteration to the return, the customer is subject to a 25% penalty fee if the item is not 100% re-sellable as New.
NON-RETURNABLE ITEMS:
*Military Surplus
*Any Used Items (Sold as is)
*Food

LOSSES
If you have not received your order within 7-10 days, please contact us so we may place a track on your order. For returns, please contact us by telephone or email. We will issue a return authorization number. Write the return authorization number on a copy of your invoice, pack up your item being returned and mail to:
Military Outdoor Clothing, Inc.
Attn: Returns
1917 Stanford St.
Greenville, TX 75401

IF AN ORDER IS RETURNED, THE PURCHASER PAYS THE COST OF SHIPPING BACK TO MILITARY OUTDOOR CLOTHING, INC. WE ADVISE YOU TO INSURE YOUR ORDER BACK TO US.

SHIPPING COST POLICIES
Military Outdoor Clothing, Inc. uses U.P.S. as the main carrier. The cost of shipping items is determined by weight and mileage. There are no over-charges for shipping. UPS charges an additional fee of $3.18 for all residential orders.

SHIPPING POLICIES
Military Outdoor Clothing, Inc. normally ships out orders in 24-48 hours excluding Saturday's and Sunday's and recognized holidays for in-stock items. If an item is currently out of stock or on backorder, we will send an email address given with the order for the customer's discretion of a partial shipment, backorder or refund.

DAMAGED, INCORRECT, OR MISSING ITEMS
Please either telephone us at 1-800-662-6430 Monday through Friday 8 a.m. - 5 p.m. Central Time, or email us at [email protected] or [email protected] and immediately advise us of the problem.

COPYRIGHT NOTICE:
All Military Outdoor Clothing trademarked X-Camo, BDU's and DIPLOMAT products may not be used without the express written consent of Military Outdoor Clothing, Inc.

TEXAS STATE SALES TAX
For all orders shipped to the State of Texas will be charged an additional 8.25% for state sales tax to the order.

THANK YOU,
THE MILITARY OUTDOOR CLOTHING TEAM
EMAIL: [email protected] or [email protected]
TELEPHONE: 1-800-662-6430